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  • What is your return policy?
    Please submit a inquiry at our contact us form page here for any returns. We understand that you may want to return or exchange an item. You can return your items to us in person or by mail at customers' expense. We accept returns on a 30-day return policy. All items must be returned with tags in the original condition they were purchased. All returned or exchanged items must be returned within 30 days of purchase. All returns must be returned in the same unworn condition as they were purchased with tags still on the item. Once the item is accepted as a return, a full refund for the item will be paid. Return shipping on all items is non-refundable.
  • How are items shipped? What is your shipping cost.
    We offer Free Standard Shipping on all orders over $49.00 Standard shipping is a low flat fee of $4.95 for orders under $49.00 Expedited shipping is a low flat fee of 9.95. for all orders. Expedited shipping is not included in the free over $49.00 offer. To receive free shipping it must be regular shipping not expedited. Free Spirit Hawaii understands you are excited to get your items and pride ourselves on the fact that we ship out everyday except Sundays as well as offer expedited shipping options! We use USPS first class and priority for our shipping method and CAN ship to PO boxes, homes or businesses. We offer tracking numbers with all items so you can easily track your items until they arrive. If you have special needs for your shipping or would like expedited service please contact us.
  • Where are you located? Do you have a physical location?
    We are located on the Hilo side of the Big Island of Hawaii. If you would like to visit us check out our Instagram and Facebook pages for our pop up shop schedule. Market Days: Maku'u Farmers Market / Booth B11 and B12 - Sundays 9am - 2pm Hilo Farmers Market in downtown Hilo - Wednesdays 9am - 3pm We post dates for Pop-Ups or Events we will be at on the home page of our website. Click here for dates and times.
  • Do you sell wholesale?
    Yes, For wholesale inquires please contact us.
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